Today's Washington Post features an article on the self professed "tech-NO" J.W. Marriott, Jr. chief executive of Marriott International, and how he is starting his blog today. Although he won't be typing the words himself, he plans on dictating his posts onto a recorder that will then be transcribed. As Marriott puts it, "[a blog] is where this action is if you want to talk to your customers directly - and hear back from them."
Congrats Mr. Marriott!